Refund policy

We want you to receive the documents you paid for.

Duplicate charges or delivery problems

If we confirm a duplicate charge, we will refund the extra charge. If a technical problem prevents you from accessing your purchased documents and we cannot resolve it, we will refund the affected purchase.

What if I entered the wrong information?

Review every pay stub before paying. Purchased documents keep the details submitted at checkout. Contact us about an entry mistake; we review these requests individually. A refund or free replacement is not automatic.

How do I request help or a refund?

Email support@yourpaystubs.com with your checkout email, order reference and a short explanation. Do not send card details or Social Security numbers. We will review the order and respond with the next step.

If a refund is approved, it will be returned through the original payment method. Your payment provider controls when it appears in your account.